Privacy Policy

This privacy notice discloses the privacy practices for www.smokepitara.com. This privacy notice applies solely to information collected by this Web site. It will notify you of the following:

What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Security

To safeguard the privacy of your credit card information we use Authorised.net Secure Commerce Service technology, and GoDaddy.com SSL secure server which encrypts your order information, keeping it private and protected.
It is a system which actually makes transmitting your credit card info over the internet safer than using it anywhere else around town.
Your private information is never revealed over any insecure internet connection and once processed and verified, it is deleted from our records.
We do not accept orders which are e-mailed to us. You must complete the order form and then inform us as to the method of payment.
Do not send credit card numbers through email as this is very unsecured. . The purchase will appear on your credit card statement as" Smoke Pitara inc.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Registration

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Orders

Smoke Pitara accepts both online and phone orders.

For Online Ordering
The easiest and fastest way to order!
Simply use the online ordering system, use the secure payment server, completely fill out the order form, and prepare to enjoy your new lifestyle accessories. The purchase will appear on your credit card statement as "Smoke Pitara inc".
Once your order goes through, an "Order Accepted" sign will appear on your screen. All details of your order will be sent to your e-mail. If you encounter any problems while submitting your order, don't hesitate to contact us or just resubmit the info again with a small note. All orders are processed by our representatives, so there is no option of being charged twice. If we have any questions regarding your order we will contact you before processing it. When your order leaves our warehouse you will receive a confirmation e-mail complete with your tracking number.

For Orders by Phone:
From anywhere in the US, just dial 1- 877-PITARA (748-2721)
International customers can reach us by dialing +1- 646-688-5567.
Our live representatives are available Monday through Friday, between 11am and 8pm EST.All other times you may leave a name, number and a time to reach you, and we will return your call as soon as possible.

Methods of Payment:
We accept Visa, MasterCard, American Express, and Discover for payment online for all US orders. We accept Visa, MasterCard, Euro card, and American Express for payment online for orders to Canada, the EU and all other international retail orders. If you would like to arrange for any other type of payment please contact us.
Money Order/Check Payment Info
We accept money orders and checks from US/Canada customers.
Please call our Toll Free number (1-877-PITARA1) for more information.
All money orders and checks must be made payable to: Smoke Pitara Inc. and mailed to:
Smoke Pitara inc.
866 Avenue of the Americas - 8 Floor
New York, NY 10001 USA

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at info@smokepitara.com